Terms and Conditions

Use of the Ouaka Afrika OÜ ("us", "we", or "our") Marketplace (the “Marketplace”) is subject to this Acceptable Use Policy. https://ouakafrika.com/ website (the "Marketplace") operated by Ouaka Afrika OÜ ("us", "we", or "our").

Marketplace vendors and customers will not, and will not allow third parties to use or access the Marketplace:

Age Limitation

To sell or buy under the age of 18 years old;

Intellectual Property

To violate, or encourage the violation of, the legal rights of others;

If your content infringes any intellectual property, you will receive a warning and your account may be disable.

You are responsible for the rights of your content;

Prohibited Activities

To engage in, promote or encourage illegal activity, including the facilitation of any illegal transaction;

To sell or buy items stolen or involved in any illegal activity;

To sell or buy items that violate any copyright or any other proprietary right under the laws of any jurisdiction;

To sell or buy items identified by any authority as being fraudulent;

To sell or buy items involved in any financial exploitation of a crime;

To sell or buy items that are sexually oriented;

Fraud

Through deceptive, fraudulent, or other invalid means, including through the fraudulent or unauthorized use of software or credit cards;

Through the use of robots or other automated query tools or computer-generated search requests;

To intentionally distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature;

To interfere with the use of the Marketplace by customers, vendors, or other authorized users;

Security

To disable, interfere with or circumvent any aspect of the Marketplace; or

To access any seller or customer account or data in a manner that violates the terms of service of the Marketplace;

Buyer Engagement

To purchase products only using Ouaka Afrika OÜ payment methods;

To report to Ouaka Afrika OÜ customer support any wrong seller behavior;

To agree that buyer signs up an agreement with Ouaka Afrika OÜ when making purchases on the Marketplace;

Cancellation and Refund

To agree that return can be requested during 14 days without defining the reason;

To follow the Returns and Exchanges process defined under the payment and shipping page;

To notify notify the Seller and Ouaka Afrika OÜ of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of receiving the purchased products.

Seller Payment

To agree that sellers payment from Ouaka Afrika will be done through Paypal.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Non-Adherence

The non-adherence to the present terms and conditions can lead to warnings and the temporary/permanent account suspension.

Contact us

If you have any violation to report or any questions about these Terms, please contact us at support@ouakafrika.com